Refund policy

Lunari 30-Day Feel-It Guarantee™

Our Promise to You

We're so confident you'll feel the difference with Lunari that we offer a 30-day money-back guarantee. If you don't experience calmer focus within your first two weeks, we'll refund your product purchase—no questions asked.

How Our Guarantee Works

✅ Try It Risk-Free for 30 Days

  • Order your Lunari today
  • Take 2 gummies daily as directed
  • Feel the calm focus kick in (most feel it within 10-20 minutes)
  • If you're not completely satisfied within 30 days, get your money back

📱 Simple Refund Process

Step 1: Record Your Unboxing

  • When your package arrives, take a quick video while opening it
  • This protects both you and us from shipping issues
  • Just 30 seconds on your phone is perfect

Step 2: Give It an Honest Try

  • Use Lunari consistently for at least 14 days
  • We recommend finishing the entire pouch for best results
  • Track how you feel during deep work sessions

Step 3: Request Your Refund (If Needed)

  • Email support@lunari.com with your order number
  • Include your unboxing video
  • We'll process your refund within 48 hours

Keep the Product—It's Yours

Here's the thing: We believe Lunari works so well that even if you request a refund, you'll want to keep using it. That's why we don't require returns. Once you finish the pouch, you might just find yourself ordering more.

Why We Do This Differently

  • No return shipping hassles - Keep the product
  • No lengthy forms - Just one email
  • No arguing or justification - Your satisfaction matters most
  • Fast refunds - Processed within 48 hours

What's Covered

✅ Physical product cost (gummies)
✅ All first-time orders (1-pack, 2-pack, or 3-pack bundles)
✅ Shipping costs on orders over $80
✅ Black Friday and special promotional purchases

What's NOT Covered

❌ Digital bonuses (ebooks, planners, trackers, etc.)
❌ Downloaded or accessed digital content
❌ Subscription renewals (each shipment has its own 30-day guarantee)
❌ Repeat purchases after your first order

Important Details

  • First-time customers only - Guarantee applies to your initial purchase
  • 14-day minimum trial - Give it a real chance to work
  • Unboxing video required - Protects against fraud (30 seconds is fine)
  • Digital products are final sale - Non-refundable once accessed
  • Refund starts from delivery date - Not order date

The Science Behind Our Confidence

We offer 30 days because we know:

  • Day 1-7: You'll feel the calm focus difference
  • Week 2-3: Your productivity habits transform
  • Week 4: It becomes your essential daily ritual

Most customers reorder before day 20. That's how confident we are.

Frequently Asked Questions

Q: Why do I need an unboxing video?
A: This protects both parties from shipping fraud and ensures you received your complete order. Takes 30 seconds, can be deleted after your guarantee period.

Q: Can I get a refund if I only use half?
A: We actually encourage you to use the entire pouch! The more you use, the better you'll understand if Lunari works for you.

Q: How fast will I get my money back?
A: Refunds are processed within 48 hours and appear in your account within 3-7 business days depending on your bank.

Q: What if I bought multiple pouches?
A: The guarantee covers your entire first order, whether that's 1 pouch or our 3-pack BOGO bundle.

Q: Are the digital bonuses refundable?
A: No, digital products (ebooks, planners, trackers) are non-refundable once downloaded or accessed. Your refund covers the physical product only.

Contact Us

Email: support@lunari.com
Response Time: Within 24 hours
Refund Processing: Within 48 hours